Shopify Stores Using Customer support and chat Apps
If you market helpdesk or chat software to Shopify stores, use this page to find merchants using customer-support tools. StoreRadar tracks 267,616 Shopify stores across 18 customer support and chat apps; HelpScout leads by store count, with 266,358 public Shopify stores.
Open a tool page to compare its store count and available breakdowns.
Find verified founder emails among Shopify stores using customer support and chat apps.
What this group shows
| Tools in this group | 18 |
|---|---|
| Biggest store count | HelpScout · 266,358 |
| Tools with extra details | 12 of 18 |
| Apps also found with another app | 1 of 18 |
| Last checked | 4 November 2026 |
Counts come from public store checks. One store may appear under more than one app.
Biggest tools in this group
| App | Stores found | Details on its page |
|---|---|---|
| HelpScout | 266,358 | store details and a table of other apps found |
| Gorgias | 3,830 | store details |
| Tidio | 3,334 | store details |
| Zendesk | 1,387 | store details |
| Tawk.to | 829 | store details |
| Crisp | 678 | store details |
| Chatra | 477 | store details |
| Re:amaze | 449 | store details |
Every tool in this group
Open a tool to see its count, a simple explanation, extra details when we have them, and links to other tools.
- HelpScout · 266,358 stores
- Gorgias · 3,830 stores
- Tidio · 3,334 stores
- Zendesk · 1,387 stores
- Tawk.to · 829 stores
- Crisp · 678 stores
- Chatra · 477 stores
- Re:amaze · 449 stores
- Podium · 417 stores
- Richpanel · 379 stores
- LiveChat · 334 stores
- Intercom · 226 stores
- Gladly · 87 stores
- Freshdesk · 82 stores
- Olark · 58 stores
- Drift · 18 stores
- Smartsupp · 14 stores
- Userlike · 12 stores
Other groups to look at
These groups may help you look at the same stores in another way.
- Email Marketing & SMS · 26 apps
- Reviews and social proof · 17 apps
- CRO and personalization · 29 apps
Start with this audience
Start your next campaign with Shopify stores using customer support and chat apps.
You can add store type, catalogue size, country and other signals to the request.
Choose a buyer guide: Shopify app developers · ecommerce SaaS · ecommerce agencies
After payment
Load the matching Shopify stores and export your campaign list.
Optional verified contact delivery for qualifying matches
Store profile across customer support and chat tools
In the 4 November 2026 snapshot, StoreRadar counted 267,616 distinct stores using at least one customer support and chat app. A store using multiple apps in this group is counted once.
The tool counts above were checked 4 November 2026; this deduplicated profile uses the newer snapshot.
Catalog size
Known values for 265,547 of 267,616 stores; unknown values are left out.
| Observed group | Stores | Share of known values |
|---|---|---|
| 10–49 products | 80,600 | 30.4% |
| 1–9 products | 65,124 | 24.5% |
| 50–199 products | 62,477 | 23.5% |
| 200+ products | 57,346 | 21.6% |
Countries
Known values for 122,940 of 267,616 stores; unknown values are left out.
| Country | Stores | Share of known values |
|---|---|---|
| Australia | 43,459 | 35.3% |
| United States | 28,355 | 23.1% |
| Canada | 13,661 | 11.1% |
| Brazil | 7,184 | 5.8% |
| Belgium | 5,157 | 4.2% |
| Austria | 3,388 | 2.8% |
| United Kingdom | 3,278 | 2.7% |
| United Arab Emirates | 2,555 | 2.1% |
| France | 1,567 | 1.3% |
| India | 1,412 | 1.1% |
| Other recorded countries (including groups under 10 stores) | 12,924 | 10.5% |
Industries
Known values for 99,149 of 267,616 stores; unknown values are left out.
| Observed group | Stores | Share of known values |
|---|---|---|
| Womenswear | 8,888 | 9.0% |
| Homeware | 6,924 | 7.0% |
| Fine Jewelry | 6,334 | 6.4% |
| Streetwear | 5,556 | 5.6% |
| Gifts | 5,382 | 5.4% |
How StoreRadar checks these stores
StoreRadar.co records the apps found on public Shopify stores in the 4 November 2026 check. The counts above reflect that snapshot.
Find verified founder emails among Shopify stores using customer support and chat apps.
What you receive
Store-only rows use 1 credit each. Rows with a qualifying verified-contact package use 2 credits total each. A contact package qualifies only when a name, title and verified work email are all available.
Before export, your workspace shows the qualifying row count and exact credit total. You are charged only for qualifying rows delivered.